Last updated: August 2026
TBG Solutions Ltd respects your privacy and is committed to protecting your personal information.
This Privacy & Cookie Notice explains how we collect, use, store and protect personal information when you visit our website, contact us, make an enquiry, apply for a role, or otherwise interact with TBG Solutions Ltd.
It also explains how we use cookies and similar technologies on our website.
TBG Solutions Ltd is a UK engineering business specialising in test, measurement, control and automated test solutions.
TBG Solutions Ltd
3A Midland Court
Barlborough Links
Chesterfield
Derbyshire
S43 4UL
United Kingdom
Company Registration Number: 04262737
Telephone: +44 (0)1246 819100
Email: info@tbg-solutions.com
For the purposes of UK data protection law, TBG Solutions Ltd is normally the data controller of the personal information described in this notice.
If you have any questions about this notice or how we use your personal information, please contact us using the details above.
The personal information we collect depends on how you interact with us.
It may include:
We do not intentionally collect special category personal information through our general website contact facilities and ask that you do not provide such information unless it is necessary.
We may collect personal information:
We only use personal information where we have an appropriate lawful basis.
We use your information to:
Our lawful basis will normally be our legitimate interests in operating and developing our business or taking steps at your request before entering into a contract.
We may use personal information to:
Our lawful bases may include performance of a contract, taking steps before entering into a contract, our legitimate interests in operating our business, and compliance with legal obligations.
Where our customer is a company rather than an individual, we may process the contact details of its employees and representatives on the basis of our legitimate interests in managing our relationship with that organisation.
We use personal information relating to suppliers and partners to:
This processing is generally based on our contractual requirements, legal obligations and legitimate interests in managing our supply chain and business operations.
When you apply for a position with TBG Solutions, we may use your personal information to:
The lawful basis will generally be taking steps at your request before entering into an employment contract, compliance with applicable legal obligations and our legitimate interests in recruiting suitable employees.
Where recruitment involves special category information, we will only process it where an appropriate additional condition under data protection law applies.
We may use technical information to:
Depending on the technology involved, our lawful basis may be our legitimate interests in maintaining a secure and effective website, or your consent where required.
The separate requirements applying to cookies and similar technologies are explained later in this notice.
We may use business contact information to communicate with existing or prospective business customers about TBG Solutions, our capabilities, services or relevant business developments where permitted by law.
Depending on the circumstances, we may rely on legitimate interests or consent.
You have the right to object to direct marketing at any time.
Where consent is required, you may withdraw it at any time.
We will not sell your personal information to third parties for their own marketing purposes.
We may process information where necessary to:
Our lawful bases may include compliance with a legal obligation and our legitimate interests in protecting and managing our business.
Where we rely on legitimate interests, those interests may include:
Where required, we consider whether our interests are overridden by the rights and interests of the individuals concerned.
We may share personal information where necessary with organisations that provide services to us, including:
Where another organisation processes personal information on our behalf, we take appropriate steps to ensure that the information is protected.
We do not sell personal information.
Some of the organisations providing IT, cloud, website or other services to us may process information outside the United Kingdom.
Where personal information is transferred internationally, we take reasonable steps to ensure that an appropriate lawful transfer mechanism and safeguards are in place as required by UK data protection law.
These may include:
You may contact us if you would like further information about the safeguards relevant to your information.
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including to meet legal, contractual, quality, regulatory, security and record-keeping requirements.
Retention periods vary depending on the type of information and the circumstances.
In determining retention periods, we consider:
When personal information is no longer required, we will securely delete, anonymise or otherwise dispose of it in accordance with our retention arrangements.
We take appropriate technical and organisational measures designed to protect personal information against:
Access to personal information is restricted according to business need, and our information systems and processes are subject to appropriate security controls.
However, no internet-based service can be guaranteed to be completely secure, and users should take appropriate care when providing information online.
Depending on the circumstances and the lawful basis for processing, you may have rights including the right to:
These rights are not absolute and exemptions may apply.
If you wish to exercise any of these rights, please contact:
Email: info@tbg-solutions.com
We may need to ask for information to confirm your identity before responding to a request.
There will normally be no charge for exercising your rights, although data protection law permits charges or refusal in certain limited circumstances.
If you have concerns about how TBG Solutions uses your personal information, we would encourage you to contact us first so that we can investigate and respond.
You also have the right to complain to the UK supervisory authority:
Information Commissioner’s Office (ICO)
Further information is available from the ICO at www.ico.org.uk.
Our website uses cookies and may use other technologies that store information on, or access information from, your device.
A cookie is a small data file that a website stores on your computer, tablet, smartphone or other device.
Cookies may be used to:
The rules applying to cookies also apply to certain similar technologies, including pixels, scripts, tags, local storage and other technologies that access or store information on a user’s device.
These cookies and technologies are required for the website to operate or to provide a service that you have requested.
They may include technologies used for:
Where an applicable legal exemption applies, your consent is not required for these technologies.
Analytics technologies help us understand how visitors use our website, for example:
Where consent is required, analytics technologies will not be activated until you have chosen to accept them.
Functional technologies may be used to provide enhanced website functionality or to remember choices that are not strictly necessary to provide the service.
Where consent is required, these technologies will not be activated until you choose to accept them.
Marketing or third-party technologies may be used by services integrated into our website and may be capable of tracking activity across websites or services.
Where consent is required, these technologies will not be activated until you choose to accept them.
Some pages may contain services or content supplied by third parties, for example:
These services may use cookies or similar technologies.
Where those technologies require consent, they should only be loaded after you have given the relevant permission through our cookie preference tool.
Third parties may process information in accordance with their own privacy notices.
When you first visit our website, you will be given choices about non-essential cookies and similar technologies.
You can:
Non-essential technologies that require consent will remain disabled unless you choose to enable them.
You can change or withdraw your choices at any time using the Cookie Settings facility available on our website.
Withdrawing consent does not affect the lawfulness of processing carried out before consent was withdrawn.
Strictly necessary technologies cannot normally be disabled through our cookie preference tool because they are required for the website or a service you have requested to function.
The cookies and similar technologies currently used by our website, together with information including their provider, purpose and duration, are displayed within our Cookie Settings facility.
Because website technologies and third-party services can change, this provides the current information about the technologies operating on the website.
We periodically review the technologies used by our website and update our cookie controls where necessary.
Our website may contain links to third-party websites.
TBG Solutions Ltd is not responsible for the privacy practices or content of websites operated by third parties.
We recommend reviewing the privacy information provided by the relevant third party before submitting personal information to them.
We do not currently use information collected through our general website to make decisions about individuals based solely on automated processing that produce legal or similarly significant effects.
If this changes, we will provide appropriate information as required by data protection law.
Our website and services are directed primarily at businesses and professional users and are not intended for children.
We do not knowingly use the website to collect personal information from children for marketing purposes.
We may update this Privacy & Cookie Notice from time to time to reflect:
The latest version will be published on this page and the “last updated” date will be revised where appropriate.
For questions about this Privacy & Cookie Notice or about how TBG Solutions Ltd uses personal information, please contact:
TBG Solutions Ltd
3A Midland Court
Barlborough Links
Chesterfield
Derbyshire
S43 4UL
United Kingdom
Telephone: +44 (0)1246 819100
Email: info@tbg-solutions.com